Support
How can we help?
Get help with permissions, restrictions, or data stored by MadeTime.
Email supportInclude your iPhone model, iOS version, and a short description of the problem. Do not send health records, passwords, or other sensitive data.
Permissions
Screen Time access enables restrictions. Apple Health access enables step rewards. Remove Screen Time access from MadeTime Settings. To change Health access, open the Health app, tap Summary, tap your picture or initials, then tap Apps, MadeTime, and Steps.
Remove restrictions
Use “Turn Off All Restrictions” in MadeTime Settings to restore access without deleting your configuration.
Delete local data
Use “Delete All MadeTime Data” to remove the app’s local data and restrictions. Screen Time and Health permissions remain separate controls; manage them using the instructions above.
For details about data use and your rights, read the Privacy Policy.